WELLNESS CLINIC VETERINARY VOLUNTEERS, CLEVELAND, OH

September 6, 2018 /  tisma214  /  Make A Comment  /  Classified Ads, Home page

Duties and responsibilities
Client Care
 Greet clients in a professional and friendly manner
 Review pet’s history
 Determine client’s concerns (lumps, bumps, weight etc)
 Review requested services
 Answer client’s questions using plain, understandable language
 Counsel clients in an inclusive, tolerant, accepting manner
Wellness Exam
 Perform a through wellness exam
 Discuss findings and recommendations with client, and document on exam form
Vaccines
 Administer requested vaccines
 Document vaccines on exam form
Eye/Ear/Skin Care
 Clean eyes, ears, and/or skin when appropriate
 Treat eyes, ears, and/or skin when appropriate
Nail Care
 When medically necessary, assist vet techs as needed with nail trims

Qualifications
 State of Ohio veterinary license required
 Recent experience in shelter medicine or a low-cost clinic setting is strongly preferred
 Awareness of pet retention programs including Pets For Life is helpful
 Strong desire to empower clients to be great pet owners
 Strong ability to communicate with clients in an inclusive, tolerant, accepting manner

JOB DESCRIPTION
 Strong ability and desire to help clients feel comfortable conversing about their pet’s health regardless of their knowledge level
 Ability to think outside the box to offer clients affordable solutions to common problems when appropriate
 Must be comfortable working with all breeds and sizes of dogs and with restraint
 Interest in low-stress, fear-free handling preferred
 Strong desire to engage in work that creates personal fulfillment and purpose
 A positive, open-minded, friendly attitude accompanied by a good sense of humor is necessary
 Must be able to work as part of a team and pitch in where needed to ensure smooth flow
 Flexibility with scheduling is required; must be available Wednesday, Friday, and Saturday afternoons

Working conditions
 Wellness clinics are held 4-5 days per month (always on Wednesdays, Fridays, or Saturdays) for approximately 2-3 hours at a time and function on an appointment basis
 Appointments are scheduled in 10-minute intervals, but sometimes run over
 Wellness veterinary clinic services include exams, vaccines, flea prevention, dewormer, basic ear/eye treatment, and nail trims as needed
 Counseling on a variety of topics including nutrition, behavior, spay/neuter, flea and parasite prevention, ear/eye/skin care, and dental care is common
 Wellness clinics are held in high need, urban settings
 Work is performed in a non-traditional setting; e.g. not in a vet hospital/clinic
 Work is generally performed indoors, but outdoor work may be required under special circumstances
 Staff and volunteers rotate their shifts, therefore you may work with different team members at each clinic
 Each clinic is staffed with 1-2 vet techs and 3-4 administrative staff/volunteers
 Whenever possible low-stress, fear-free techniques are used
 Dogs are often undersocialized and many are seeing a vet for the first time; some pets are extremely fearful
 Dogs and cats often have unknown vaccine history and are not spayed/neutered
 Many clients are fearful of spay/neuter and need to develop trust before expressing interest

Physical requirements
 Stand for extended periods of time
 Perform repetitive tasks with extremely limited breaks
 Assist with animal restraint as needed

Direct reports
Incumbent will lightly supervise the vet techs in a very informal manner.