Practice Management

1-2pm: The Future Of Veterinary Medicine

This well-researched lecture, delivered as the key-note address at the annual VHMA conference and the House of Lords in London, looks at the trends that will most significantly impact the way we do business over the next 3-5 years.  It’s an essential primer for private practices interested in staying competitive and a great kick-off to the rest of the day’s education.

Break

2:15-3:45pm: America’s Best Practices

In response to the pressures outlined in the first lecture, the best veterinary practices are creatively reconfiguring their business models and emerging as champions.  Loads of pictures and examples of how and what these veterinary leaders did to dramatically improve.

Break

4:00-5pm:  New Client Acquisition and Client Service

Ideas on how to leverage telemedicine, apps, teleadvice, online scheduling, great service, and consistent client data management practices to bring new clients to your practice and to keep existing ones engaged.